Making a Booking

To make a booking on-line you must pay in full at the time of booking. The first port of departure determines the currency in which the booking is priced, ie
– Euro for a departure from Ireland to Britain
– Sterling for a departure from Britain to Ireland.

Amendment Fees

There is no amendment fee for changes to passenger names, vehicle details or cabin accommodation. Amendment fees apply to all other changes

A £10/€15 fee applies every time a booking is changed. If a change applies to both the outward and return sailings then the fee is £20/€30. This fee is in addition to any increase in fare price

Cancellation Fees

• Cancellations made 8 or more days before sailing: £30 / €45
• Cancellations made 3- 7 days before sailing: 50 % of fare
• Cancellations made within 48 hours of sailing: 100% of fare
• Cancellations made after sailing : 100 % of fare.

If travel dates are amended and the booking is then subsequently cancelled the cancellation fee is based on the original date of outward travel.

Refunds

• Where bookings are amended and the total price of the new fare is lower than the original fare no refunds will be given.
• No refunds will be given on any booking after travel has commenced
• No refunds will be given on any unused portion of your ticket.

If you booked directly with Irish Ferries, please e-mail refunds@irishferries.com with details of your Booking Reference Number

If you have booked through a travel agent, you will need contact them directly to arrange your refund.

E-Ticketing

Irish Ferries have adopted E-ticketing and provide customers with an e-mail confirmation of each booking. At check-in you will only need to present one of the following: The e-ticket you have printed, the confirmation e-mail you have received or your booking reference number.

Terms and Conditions of Travel